This blog is designed to aid FC affiliates with installations, purchasing decisions, and helping them to develop a stronger relationship with the FC work force. All visitors are welcome to view our videos, leave comments and ask questions.
Feb 22, 2010
The New FC Blog
As of today, this blog spot will keep FC partners updated. We greatly look forward to discovering new ways to better serve our customers and empower out associates. Make suggestions as you please.
We just bough an 18" kit for our see through fireplace. We told the salesperson we had a see through, but the log grate is for a one opening fireplace. Do you make a pan and grate for a two-sided fireplace. Secondly the instructions say to be careful not to get the sand on the back side of the pan, but in your video you seem to be pouring it on both sides. Which is right, the video or the instructions?
We just bough an 18" kit for our see through fireplace. We told the salesperson we had a see through, but the log grate is for a one opening fireplace. Do you make a pan and grate for a two-sided fireplace. Secondly the instructions say to be careful not to get the sand on the back side of the pan, but in your video you seem to be pouring it on both sides. Which is right, the video or the instructions?
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